Customer Support Center

Whether you’re looking for answers, would like to solve a problem, or just want to let us know how we did, you’ll find many ways to contact us right here.

Drop Us a Line

Want to reach out? We’d love to hear from you!


    The most popular questions and answers
    • Making a one-time or monthly donation.
    • Volunteer at our events by filling out the volunteer form. 
    • Share our website so that others can learn about our Mission. 
    • Becoming a regular sponsor by filling out a sponsor request form.

    Yes, via check or Money order

    Make Check Payable to: 

    Jacob Way Organization

    835 E. Lamar Blvd  #463, Arlington, TX 76011

    Yes , Donations can be filed as charitable donations on your annual taxes.

    You can submit a new application every 60 days for financial assistance.

    • Annual household income must fall within income guidelines. 
    • Must reside in the United States. 
    • Applicants must be a Child (up to age 22) diagnosed with a childhood cancer and under the care of a pediatric oncology physician. 

    All assistance is based on the Availability of funds in the program.

    connect with us


    Hours of Operation

    10:00 am – 5:00 pm EST
    Monday – Friday

    Saturday & Sunday

    Change Language